There is no such think as silly questions so we have gone ahead and answered some fo the more frequent ones below. If you don’t find what you are looking for, please reach out and email us at support@erenziabeauty.com or call us at 1-888-831-2696.

General FAQs

What does "erenzia" mean?

erenzia- is a phonetic nod to Latinas/os’ shared “herencia” or Heritage in Spanish.

How do I purchase products?

Products may be purchased through one of our "Amigas" see here for more information. Or via our website www.erenziabeauty.com

What is an "Amiga?"

An "Amiga" is someone who loves erenzia beauty's products and mission. By becoming an "Amiga" you get 25% off all our products (all the time) and can make some extra money by sharing what you love with family and friends. In addition, if you want to be a leader and build a team, that's an option (not required) as well. Click here to learn more.

How can I find an "Amiga?"

If you want to support an "Amiga" you can go to www.erenziabeauty.com/findanamiga to look for someone.

Do you have any stores? Where are you distributed?

At this point, we do not have any stores and are solely distributed through our "Amiga" network and www.erenziabeauty.com

Does erenzia beauty support any charities/foundations/causes?

We have partnered with Qualitas of Life Foundation a non-profit organization that provides financial education to Hispanic individuals and their families, in order to foster their financial security and improve their standard of living. They work to advance the economic prosperity of Hispanic individuals and their families through comprehensive financial education and asset-building program. Over the past decade, they have developed a wealth of resources to reach the broad and diverse Hispanic community and to ensure that thousands of immigrants and first-generation Hispanic-Americans have the tools to take control of their finances and break the cycle of poverty.

What is erenzia's approach to sustainability?

Our goal is to be planet positive using 100% RSPO, working with manufacturing partners with green energy initatives, FSC Recycled paper cartons (FSCC019575), PCR prioritization, and continuously looking for ways to increase the use of recyclable components.

Product & Ingredient FAQs

Where are your products produced?

We proudly formulate and manufacture all our clinically tested products in the USA using domestic and imported packaging.

Are your products safe for color-treated hair?

All of our formulas are sulfate-free and color safe. Especially formulated to be gentle and non-stripping to both hair and scalp.

Are your products vegan and cruelty free?

erenzia products are vegan and cruelty free certified by The Leaping Bunny association. The Leaping Bunny Logo is the only internationally recognized symbol guaranteeing consumers that no new animal tests were used in the development of any product displaying it. We test our products on both experts and common humans like us with the right hair types and textures.

Are there any harmful ingredients or perfumes in your products?

erenzia believes in using only the most nourishing, essential ingredients — no unnecessary fillers allowed. Our formulas are created without harmful ingredients that pose a risk to you, your skin or your hair. We go above and beyond FDA standards, whose regulations are broad and unspecific. At erenzia beauty, we do our own extensive research to ensure products are created without potentially toxic or carcinogenic ingredients. We proudly manufacture all our clinically tested products in the USA.
Free of sulfates (SLS/SLES)
Free of parabens or phthalates
Free of artificial dyes or DEA
In addition, all of our fragrances are formulated in accordance with the International Fragrance Association (IFRA) guidelines. We support ingredient transparency with our community and provide ingredient disclosures on our product labels and website.

Are products tear free and/or appropriate for children?

Although erenzia products were tested for safety under dermatological control and use plant-based surfactants that are meant to be gentle, we did not formulate these products specifically for children and didn’t test them to be tear free. We recommend our products be used for children 6 and up.

What are your key ingredients?

We created our hair care formulas with an exclusive heritage naturally derived rice complex, enriched with Jojoba and Cacao Butter. Our fragrances are a sensual and captivating fusion of warm, bright and spicy notes in a hydrating safflower oil and Jojoba Oil base. (see each hair care and fragrance formula for a complete list of ingredients)

How are your products different from any other beauty product on the market?

When developing erenzia beauty we were very specific with every detail from the concentrated shampoos to the level of fragrance which we know are important to the experience and performance of the product. Our products are a distinctive blend of mindfully combined heritage ingredients providing an alluring, sensual experience. Inspired by the warmth, flavor and essence of the of Latina community, our sensorial textures and signature scents evoke nostalgic, sensual, and comforting experiences. Each product has been carefully crafted with thoughtfully sourced, high-performing ingredients to deliver amazing results. Our packaging was developed to provide maximum product usage & to add value to your hair and fragrance experience.

Are your containers recyclable?

Yes, we do our best to make sure our packaging is as sustainable as possible. All of our packing material, tubes and bottles are made of ~30% recyclable plastics and resins, so when you finish up your erenzia products please recycle.

Affiliate/"Amiga" FAQs

What is an erenzia beauty Amiga?

Someone who has decided to join erenzia beauty with the intention of sharing erenzia products, building a business through selling our products and/or building a team.

How do I sign up to sell erenzia beauty products?

Anyone interested in becoming an Amiga can learn more and enroll by going to https://erenziabeauty.com/pages/join-us

How much it cost to become an Amiga?

The Digital Kit is $44.99 and includes erenzia beauty online shop to promote your business and share with customers so they can shop with you directly, virtual office with a robust business analysis dashboard, tracking and reports, erenzia beauty App including LEARN module for all your training needs and LIVE module to hold virtual events, referral link with a special savings to share with first time customers, and digital marketing tools.

Do Amigas have to pay any additional fees?

After enrollment, it is necessary to renew an Amiga account from year to year. This renewal provides ongoing access to the Amiga platforms, including but not limited to a Personal Online Shop, erenzia app access, and Amiga’s Virtual Office.

What are the benefits of becoming and Amiga?

Amigas may earn up to 35% commission on sales to their clients. In addition, Amigas who enroll other Amigas may earn bonuses and override commissions for mentoring and leading their teams. erenzia beauty also offers exciting incentives, and access to invitation-only events. As a special perk, Amigas may also purchase our products at a 25% savings.

How do I make money as an Amiga?

Amigas make money by sharing erenzia beauty with friends, family, acquaintances, and anybody else in your sphere of influence who purchases our products. Amigas connect with Clients through in-person gatherings, individual or group interactions, and through their online connections. Amigas may earn up to 35% commission on sales credited to them. Amigas may also earn additional income in the form of override commissions (i.e., based on product sales by members of your team) for mentoring and leading a team if they choose to do so.

Do I have to sell a certain amount every month?

Joining erenzia beauty as an Amiga is a special affiliation for those who intend to share our brand and Mission with others by selling our products. There are no monthly quotas for Amigas, but in order to remain an Amiga, you must accrue at least $250 Net Retail Sales (NRS) in 4 months. This amount includes your personal orders and sales to Clients.

Do I have to purchase or keep an inventory of products?

No, there are no minimum purchases or inventory requirements.

How much can I expect to earn as an Amiga?

Amigas can earn up to 35% commissions on sales to customers. Amigas may also earn additional income in the form of override commissions (i.e., based on product sales by members of your team) for mentoring and leading a team if they choose to do so.

Can I enroll as an Amiga if I am associated with another social selling company?

Yes. Amigas affiliated with other companies should read the Amigas Agreement carefully upon enrollment. As part of the Agreement during enrollment, Amigas agree that they will not solicit other erenzia beauty Amigas to join other direct/social/peer-to-peer sales companies.

If I tell friends about the opportunity, will I have benefits?

Yes. If you become an erenzia beauty Amiga, and someone you introduce to erenzia beauty decides to become an Amiga and she lists you as her Mentor when completing the enrollment process, she will become part of your team. When you both meet the requirements set forth in the Compensation Plan, you’ll receive override commissions on sales generated from Amigas on your team.

What happens if I decide being an Amiga is not right for me?

We are here to support you, and we understand that situations and personal interests change over time. If you begin to feel that being an erenzia beauty Amiga is not right for you after you enroll, please do not hesitate to share your concerns with your Mentor. Should you wish to conclude your time as an Amiga, please contact our Support team.

Can I enroll as an Amiga if I live outside of the United States?

At this time, only individuals living in the USA can enroll as an Amiga.

Shipping, Return & Exchanges FAQs

What if I have questions about my order, shipping, returns or exchanges?

We know these are frequently asked question so they have their own page. Please click here or visit https://erenziabeauty.com/pages/shipping-returns-exchanges to learn more